Last Updated: 15th November 2024
Welcome to Eazgo! By using our platform, you agree to the following Terms and Conditions. Please read them carefully before accessing or using our services.
1.1 Eazgo is a multi-service app that provides users with the ability to order food, groceries, medicines, book taxis, and access additional services.
1.2 By accessing or using our services, you agree to comply with these Terms and Conditions and our Privacy Policy.
1.3 You must be at least 18 years old to use Eazgo. If you are under 18, you may use our platform only under the supervision of a parent or guardian.
2.1 You are required to create an account to access Eazgo services.
2.2 You are responsible for maintaining the confidentiality of your login credentials.
2.3 Eazgo is not liable for any unauthorized access or use of your account. Notify us immediately of any security breaches.
3.1 Food Delivery: Eazgo facilitates food orders from local restaurants. The quality and delivery times are the responsibility of the respective restaurants.
3.2 Grocery Delivery: Eazgo connects customers with grocery stores. Availability and pricing may vary.
3.3 Medicine Delivery: Prescription medicines require a valid prescription uploaded at the time of order.
3.4 Taxi Booking: Eazgo partners with third-party taxi service providers. Eazgo is not liable for delays or disputes arising between drivers and customers.
3.5 Other Services: Additional services provided by Eazgo are subject to these Terms and any service-specific terms communicated on the app.
4.1 Payments for orders and bookings are processed through secure payment gateways.
4.2 Prices are displayed at the time of checkout and may include applicable taxes and delivery fees.
4.3 Refunds, if applicable, are processed as per the respective service’s refund policy.
5.1 Cancellations may be made as per the terms specific to each service.
5.2 Orders that are prepared, dispatched, or already in progress may not be eligible for cancellation or refund.
6.1 You agree not to misuse Eazgo services, including but not limited to:
7.1 Eazgo acts as an intermediary between users and service providers.
7.2 Eazgo does not take responsibility for actions, omissions, or disputes arising from third-party services.
8.1 Eazgo is not liable for:
9.1 Your use of Eazgo is subject to our Privacy Policy, which explains how we collect, use, and protect your information.
10.1 Eazgo reserves the right to modify these Terms and Conditions at any time.
10.2 Continued use of our services after modifications constitutes acceptance of the revised terms.
11.1 These Terms and Conditions are governed by the laws of India.
For inquiries or further assistance, contact Eazgo support at support@eazgo.com
Thank you for choosing Eazgo!