Privacy Policy for Eazgo

Effective Date: 15th November 2024

At Eazgo, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our multi-service app. By using Eazgo, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

• Account Details: Name, email address, phone number, and password.
• Payment Information: Card details or other payment methods (processed securely).
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1.2 Location Information

• Precise Location Data: For services like food delivery, grocery delivery, and taxi booking.
• Approximate Location Data: To enhance app functionality.
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1.3 Usage Data

• Device information, app usage patterns, and preferences to improve user experience.
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1.4 Order and Service Details

• Information about your orders, bookings, and interactions with service providers.
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2. How We Use Your Information

We use your information for the following purposes:

• To process orders, bookings, and payments.
• To communicate order updates, promotions, or service-related information.
• To improve app functionality and user experience.
• To ensure compliance with legal obligations.
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3. Sharing Your Information

We share your information only as necessary:

• With Service Providers: To fulfill your orders and bookings.
• With Payment Processors: For secure transaction processing.
• With Legal Authorities: If required by law or to protect our rights and users.
• With Third-Party Partners: For analytics and marketing, ensuring your data is anonymized when possible.
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4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to your personal information.
• Delete your account and associated data (subject to legal requirements).
• Opt out of receiving promotional communications.

To exercise your rights, contact us at privacy@eazgo.com

6. Security Measures

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience.
• Analyze app performance and usage.
• Deliver personalized content and advertisements.

You can manage your cookie preferences through your device or browser settings.

8. Children’s Privacy

Eazgo is not intended for use by individuals under the age of 18 without parental supervision. We do not knowingly collect personal information from children.

9. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting on our app. Continued use of Eazgo after changes constitute acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

• Email: privacy@eazgo.com
• Phone: +91 9038717517

Thank you for trusting Eazgo with your information!